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It is one of the most popular terms in the hospitality industry.
Before the first coronavirus outbreak in 2020, the tourist places and holiday destinations never were shut down altogether.
Ever since the COVID-19 pandemic came into our lives, staycation has emerged as one of the travel trends.
Who wouldn’t like to increase the occupancy rate of his/her hotel and maintain the same?
We cannot deny that the growing popularity of the internet has eased travelers in making online hotel reservations.
Upselling is a sales strategy that enables customers to upgrade their purchases by selecting more premium services
Consumers are increasingly motivated by convenience and experience available with a single click in today's era.
When we think of hotel brands, we think of Radisson, Hilton, Four Seasons, and other well-known hotel chains.
Customer service is a vital component in the success of the travel and hotel industries
Today’s hospitality industry revolves around customer experience rather than the brand name.
For hotels, it is now of utmost importance to build and manage their online reputation.
One of the biggest buzzwords in the travel industry for the last few years has been “seamless customer experience.”
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